Crystal Cruises shuttered its US operations, closed its offices and laid off remaining employees effective Feb. 11. The shutdown occurred just days after US Marshals seized two of Crystal Cruises' luxury ships — Crystal Serenity and Crystal Symphony — in the Bahamas over $4.6 million in unpaid fuel bills.

What is the current status of Crystal Cruises?

According to the company website, Crystal Cruises said it has suspended voyages for its Ocean and Expedition ships through April 2022. The company also said it has paused its call center until further notice.

Is Crystal Cruise still in business?

Last week, the most-awarded luxury cruise line in the industry, Crystal Cruises, unceremoniously shuttered its doors, with not a word to consumers nor travel agents.

Has anyone bought Crystal Cruise?

A&K Travel Group, owned by Geoffrey Kent of luxury travel company Abercrombie & Kent and industrial holding company Heritage, purchased the Crystal Serenity and Crystal Symphony ships, the companies announced Wednesday.

Are Crystal Cruises Cancelled?

Currently, Crystal has not cancelled cruises beyond April 29, 2022.

What Happened to Crystal Cruises?

Is Crystal Cruises selling their ships?

The cruise ships were reported sold last week by the Supreme Court in the Bahamas with the Crystal Symphony going for $25 million and the newer Crystal Serenity sold for $103 million. The brand name and other assets of the cruise line were acquired separately from the U.S.-based liquidators of the company.

Who will buy Crystal Cruises ships?

Heritage Group, managed by Manfredi Lefebvre d'Ovidio, former owner and executive chairman of Silversea Cruises, confirmed it has made two fully funded offers to acquire Crystal Cruises.

Has anyone received a refund from Crystal Cruises?

Crystal did send us emails confirming our refunds as 'pending. ' But as of yet, we have not received any refund. According to the terms of our Crystal contract, the cruise line owes us a full refund if we cancel before February 14, 2022.

Are Crystal River cruises sailing?

What about Crystal's European river cruises? Crystal's European river cruise fleet is not operating, as is standard at this time of year. (The 2022 European river cruise season typically begins in March.) For now, Crystal has announced it will pause its European river cruises through the end of May 2022.

Is Crystal Cruises sailing in 2021?

Crystal Symphony deploys to the Caribbean for the high season between late November 2021-March 2022.

Are Crystal River cruises sailing in 2021?

Crystal River Cruises Announces Complete 2021 Deployment

Crystal River Cruises has announced its final deployment for 2021, featuring 35 voyages ranging from seven to 11 nights and exploring the historic cities, cultural treasures and UNESCO World Heritage Sites of the Rhine, Danube and Moselle rivers.

Which cruise lines are in financial trouble?

Genting Hong Kong, which owns Asia-based Dream Cruises and Star Cruises as well as Crystal, has been struggling financially ever since the COVID-19 pandemic forced a worldwide shutdown to cruising in early 2020.

How do I file a claim against Crystal Cruises?

The Federal Maritime Commission has been advised that Proof of Claims for refunds from Crystal Cruises can be filed at https://crystalcruiseclaims.com/.

How many ships did Crystal cruise lines have?

Crystal Cruises has 2 ships in the fleet. From the moment you step on board, you will experience Crystal Cruises' dedication to making your cruise with us a perfect one. Our Six-Star Commitment means each instant must be memorable, every detail sublime.

Does Genting own Crystal Cruises?

The Crystal Symphony, a luxury cruise liner owned by Crystal Cruises, a subsidiary of Genting Hong Kong, was supposed to arrive in Miami on Saturday, January 22.

Where is Crystal Serenity right now?

Crystal Serenity current position

Crystal Serenity current location is at North West Atlantic Ocean (coordinates 26.54634 N / -78.84992 W) cruising en route to FREEPORT. The AIS position was reported 2 minutes ago.

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